Venterra Earns Awards for Resident Satisfaction & Online Reputation

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For the second consecutive year, we have been recognized as one of the top 100 management companies nationwide by ApartmentRatings! This bi-annual recognition underscores the consistent excellence that Venterra properties demonstrate on ApartmentRatings, with a focus on several critical performance indicators. These indicators include each property’s Experience & Performance Intelligence Quotient (epIQ), a performance metric powered by verified ApartmentRatings & SatisFacts data ratings, as well as response time, manager replies, and review counts. In addition, …

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Venterra Ranked Among Top Companies for Online Reputation by J Turner Research

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Venterra has ranked among the top multifamily companies for online reputation in the 2022 Division ORA® Power Ranking, published by Multifamily Executive, in the #3 spot for Division II organizations! J Turner Research introduced the Division ORA® Power Ranking in 2019 to recognize management companies of all sizes for excellence in online reputation management. The companies are ranked based on their Online Reputation Assessment (ORA®) score—the multifamily industry standard to measure and benchmark a property/company’s …

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Venterra Communities Rank Top Rated by ApartmentRatings.com

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Venterra recently ranked 26th in ApartmentRatings.com‘s epIQ Index Top 100 Management Companies bi-annual report and received Top Rated recognition for stellar customer service at 97% of our communities. We have a reputation of acquiring properties and turning them into Top Rated Communities within a year of ownership, now reaching our tenth year of having our communities Top Rated by ApartmentRatings.com. ApartmentRatings.com evaluates the Top 100 Management Companies bi-annually to reward companies that consistently deliver the …

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The Venterra Experience – 12th Edition Book

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We are excited to announce the release of our 12th WOW Matters – The Venterra Experience book! Since 2009, Venterra team members have been documenting their moments of resident & employee experience excellence. We then collect our favorite moments and compile them for the Venterra Experience book. While 2020 looked a little different than years past, our passion for creating amazing employee and customer experiences still shone through in a major way! Appropriately titled, “Not …

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Top Rated in 2020 by ApartmentRatings.com!

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The 2021 ApartmentRatings.com Top Rated Award Winners for 2020 have been announced, recognizing the best apartment communities in the nation, as reviewed by actual residents! This annual award recognizes communities that deliver stellar customer service as evaluated through ApartmentRatings.com’s epIQ Index (short for “Experience & Performance Intelligence Quotient), a grade on a community’s performance based on four variables: Renter’s Ratings, Response Rate, Review Volume, and Reply Time. For a ninth time, Venterra Realty earned Top Rated award recognition for stellar customer …

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