Diana Stephens, our Community Manager at Carrington Park Lakes in Humble, TX, was surprised with flowers and a $2000 grand prize check after being named our 2021 WOW-EE winner! As a previous WOW-EE winner, Diana recently provided our leaders with tips and tricks to making memorable WOW-EE experiences: stay curious about your team members and …
Our “people-first” approach to business doesn’t end with our customers. We know that our long-term success depends on us prioritizing company culture and understanding the impact it has on our team members. And, at a time when employees are leaving their companies at record levels, this approach has proven more important than ever. By filling …
We loved spoiling our maintenance team members a little more than usual during Maintenance Appreciation Week 2022! Whether it’s taking on daily maintenance tasks, listening for ways to go above and beyond for our customers, or jumping into action in the middle of the night to tackle an emergency call, our maintenance teams are responsible …
Venterra recently ranked 26th in ApartmentRatings.com‘s epIQ Index Top 100 Management Companies bi-annual report and received Top Rated recognition for stellar customer service at 97% of our communities. We have a reputation of acquiring properties and turning them into Top Rated Communities within a year of ownership, now reaching our tenth year of having our …
Venterra Communities Rank Top Rated by ApartmentRatings.com Read More »
Our WOW Matters program is a favorite among our team members and for good reason! Our communities and offices are filled with individuals who have big hearts and a passion for creating amazing experiences for the people around them, and the WOW program empowers them to find ways to create amazing, personalized moments for the …
We are excited to announce the release of our 12th WOW Matters – The Venterra Experience book! Since 2009, Venterra team members have been documenting their moments of resident & employee experience excellence. We then collect our favorite moments and compile them for the Venterra Experience book. While 2020 looked a little different than years …
Our virtual 2021 Venterra Leadership Conference continues! After an action-packed first day of VLC 2021, our team leaders enjoyed another day of excitement this week, and day two of the event held more surprises for those tasked with maintaining an amazing culture at our communities and offices. Jessica Shaw, our Employee Learning Manager, kicked the …
Our residents’ happiness is our goal, and it starts even before they move in. Our communities have been treated with LAST™, a hospital-grade disinfectant with Residual Anti-Microbial Coating Technology, and each apartment must past our Total Quality Make Ready process, a 200-point inspection, before a resident moves in. We’re confident enough that our residents will …
The Venterra 30 Day, Live It. Love It. Guarantee™ Read More »
The way our employees have come together and faced the challenges of these unprecedented times is truly remarkable. There are so many individual efforts to recognize that it’s not possible to do justice to all of them. The collaboration, innovation, passion, and hard work in short order, to reinvent how we run the business, is …
Words alone cannot convey the amount of appreciation we have for our on-site teams during these challenging times, but we’re hoping that an On-Site Employee Appreciation Week including spiffy new #BetterTogether t-shirts, heartfelt videos, and lots of other fun surprises can at least get us close! We were honored to kick off our on-site employee …
