Honoring Local Heroes!

The wonderful ladies of Sandstone Apartments honored our local heroes on 9/11. They prepared baskets filled with delicious red, white, and blue patriotic treats and personally delivered the basket to the Pasadena Fire Department. The Fire Marshall was so pleased that he offered them a tour of the fire department and a ride on the fire truck! It was an amazing experience for them to see the daily routine of our local heroes and to […]

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Congrats Phil for Being May’s Resident Compliment Winner!

Our residents have access to their own personal “My Home Matters” account where they can pay bills, submit maintenance requests and submit comments or compliments about living at their Venterra community. We select a winner each month from the many compliments that we receive and in the month of May, we received over 200 compliments across our portfolio! Venterra awarded Phil Sank, a Make Ready Technician at Waterford at Mandarin Apartments with $400 for receiving

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Our WOW! Culture

  Be a part of our WOW! Matters culture where we are raising the standard of apartment living through our commitment to exceptional service and never ending focus on the core elements of our residents’ living experience. Part of our WOW culture can be heard through our stories of great customer service that highlight our Customer Service Values & Promises.  These stories were published in February 2012 and our WOW! Matters 2012 book can be purchased at Amazon,

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