Venterra receives the Circle of Excellence Award for the 2nd year in a row!

By / / Our Promises to You / 2 Comments

Venterra Realty partnered again with NBRI (National Business Research Institute) to conduct our 4th Annual Employee Satisfaction Survey. All employees are invited to take the survey which measures important organizational dynamics such as career growth, compensation, benefits, values, customer service, and diversity. Based on Venterra’s measure of performance in 2012, Venterra was presented with the prestigious “Circle of Excellence” award for the second year in a row! This is a true testament of our commitment […]

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Tree Tops lends a helping hand

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A new resident was fresh out of college and had moved to Houston to start an exciting new career. One day he came into the Tree Tops office to pay his rent and the staff noticed that he had lost weight. He hung his head as they began commenting on how great he looked. They soon found out that he had been laid off from his new position. He had scraped enough money together to pay his rent but had nothing

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2012 WOW Grand Prize Winner!

By / / How We WOW, Venterra Cares / 6 Comments

As a part of our WOW culture, we host a contest each year that encourages our teams to deliver a Better Way of Living to our residents. In 2012, we had 25 winners and awarded $10,500. The WOW Grand Prize was awarded to Park Manor for their exemplary service and kindness shown to a resident battling cancer.  Take a look at the video as Park Manor is surprised with a $2,000 check.

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2012 Better Way Contest Winner!

By / / Celebrating Success, Our Promises to You / Leave a Comment

At Venterra, sharing your ideas are not only encouraged, but rewarded! In 2009, Venterra began hosting an annual Better Way Contest to not only make our company better, but deliver a Better Way of Living  for our residents. Each year our employees make suggestions on how to we can raise the standard of apartment living through exceptional service. This year’s Better Way Contest not only involved giving out $6,050 in cash prizes to those that had winning

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iPad to the rescue!

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Kristina Shaw at Preserve at Old Dowlen in Beaumont, Texas is able to go above and beyond for our customers thanks to having a great resource at her fingertips, the iPad. A hearing impaired couple recently came in for a tour of the apartment community and instead of making the tour uncomfortable and uninformative for the prospective residents, she pulled out her iPad and wrote back and forth via the Notepad App.  As the couple left, Kristina even said

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