Venterra Ranked Among Top Companies for Online Reputation by J Turner Research

Venterra has ranked among the top multifamily companies for online reputation in the 2022 Division ORA® Power Ranking, published by Multifamily Executive, in the #3 spot for Division II organizations!

J Turner Research introduced the Division ORA® Power Ranking in 2019 to recognize management companies of all sizes for excellence in online reputation management. The companies are ranked based on their Online Reputation Assessment (ORA®) score—the multifamily industry standard to measure and benchmark a property/company’s online reputation.

“The Division ranking reflects multifamily companies’ attention to customer service and online reputation. Research has shown that a positive online presence is critical to boosting marketing and leasing efforts. The companies awarded in this Division ranking have singularly focused on winning over their residents in person, as evident in their high ORA scores,” said Joseph Batdorf, president of J Turner Research.

Graphic with 2022 ORA Power Rankings Logo and verbiage: Division II Winner! Top 10 management company in division II by ORA

Developed by J Turner Research, the ORA® Power Ranking is based on monthly online reputation research of over 128,000 properties’ lifetime reviews across multiple review sites and Internet Listing Services (ILSs). Using a statistical model, J Turner assigns an independent ORA® Score to each property on a scale of 0–100. The ORA® Score was developed to simplify how online reputation is measured, and it serves as the multifamily industry standard to measure a property’s online reputation.

“Venterra is dedicated to building exceptional communities for people at every point in life with a focus on service and care. This ranking and our stellar online reputation are a direct reflection of our colleagues living out our 7 Core Values, and in turn, creating personalized experiences for every person living at a Venterra property,” said John Foresi, CEO of Venterra Realty.

“Feedback is key to understanding and responding to our resident’s needs and is key to helping us provide a great living experience to all our residents. We are pleased to receive such positive reviews, allowing for Venterra to be eligible for this recognition,” said Venterra Chairman, Andrew Stewart. “This ranking is a notable accomplishment and can be attributed to each of our property’s efforts to ensure we are offering quality communities, perpetually creating improvements that enhance renter experiences, simplifying processes for renters, and expressing unmatched genuine care.”

Each month, Multifamily Executive publishes a ranking of properties and/or management companies based on their ORA® scores. A property or a management company does not have to be a J Turner Research client to qualify for this ranking.

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