A Little Training for the Trainer!

In May of this year I had the opportunity to attend the Association of Training and Development (ASTD) Conference in Washington, DC and what an amazing time I had!  The ASTD conference is the largest international conference in the industry with over 9000 Learning Professionals from 87 countries in attendance!  It truly is the premiere event for talent development profession. I began my experience at 5 am on a Sunday morning, eager to get to […]

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Make Ready Boot Camp!

Written by Richard Berkimer, Regional Maintenance Manager – Florida Region After 4 weeks of travel across the Venterra Portfolio, Alex Khadaronak (Houston North Regional Maintenance Manager) and I finally wrapped up the last Make Ready Boot Camp in Orlando Florida.  What a tremendous experience!  During our travels we had the unique opportunity to talk in depth with the entire Maintenance Leadership contingent of Venterra and it was our pleasure to not only meet everyone, but share

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A glimpse at the Zero Risk Customer Service Class!

At Venterra our newest employees get an opportunity to meet and greet with each other during our Customer Experience class: The Venterra Experience, Zero Risk! The focus of the class is on how we become a Zero Risk company through people skills training and hands on practice. It’s a day full of lots of learning, fun and interaction! Diana and an excited Atlanta crew give us a quick look at the minutes before this awesome training!

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This is Gonna Be the Best (Conference) Day of My Life!

Venterra Leadership Conference 2014 As the video starts, “…..The Best Day of My Life!” Ok, so maybe that’s a stretch…but we continue to be told that Leadership 2014 was by far the best Leadership Conference we’ve ever had.  And, yes, we hear that every year; which is great! We always want to be improving. But what’s different this year is that we’re into the second half of April, and still receiving positive comments. This year’s

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Venterra achieves Platinum Level on the Q4 Mystery Shopping Report

Since 2000, the Ellis Shopping Report Multifamily Benchmark prides themselves in providing the most current tools to help monitor and evaluate on-site sales and marketing effectiveness as well as recognize the leasing performance of participating companies across the United States and measures performance against others in the multifamily industry. The basic premise of the Benchmark is evaluating performance on 10 key questions in the Shopping Report. Participants qualify for Platinum, Gold, Silver, Bronze, or Recognized Participant.

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