I’ve been a part of the Mentor Program for about five years now and it’s great to see how much it’s grown. We know that getting off on the right foot is imperative to realizing success early on so the updates we’ve made to our program really are great. My favorite part is that we’re now able to train remotely if needed. This option gives us the flexibility we need to go at the pace […]
Set Up for Success Read More »
When Venterra acquired Carrington at Park Lakes in March, we were also lucky enough to acquire De’Aundra Nash, an amazing employee, in the process! De’Aundra was the Leasing Professional at Carrington at Park Lakes at the time of the Venterra takeover when her skills and knowledge were put to the test. She went on to impress everyone around her and in April, she was promoted to the Assistant Property Manager where she is now rockin’
Through the Eyes of a New Employee Read More »
Venterra’s 2013 Leadership conference was held in Houston, Texas in the beautiful Galleria area February 28th – March 2nd. The conference was a huge success! It was larger than ever thanks to Venterra’s expanding portfolio.The main purpose of this annual event was to establish, strengthen and cultivate the Leadership within Venterra. At this year’s conference the primary focus was on the following initiatives: 2013 company goals Gain an understanding of the difference between Customer Service
2013 Leadership Conference Read More »
Every quarter Venterra participates in the National Benchmarking results with Ellis Management Solutions in Apartment Mystery Shopping. These results allow us to compare our company’s leasing performance to other national and regional operators. In addition to participating in the results each quarter, Venterra uses Ellis Mystery Shopping as a means to determine the level of customer service our associates are providing to prospective residents and current residents as well as to gage any additional learning
Mystery Shopping at its Finest! Read More »
Great leadership and coaching are two fundamental elements of success within Venterra. Having an amazing leader to mentor, train, lead by example and give constructive feedback pushes our employees to reach their potential and sets them up for growth within the company. Behind every promotion is a proud leader, manager and mentor who have helped guide them. Hear from our teams how Property Manager, Brandi Lumley and Maintenance Manager, Aaron Leal have been amazing leaders,
Our leaders train, coach and mentor their teams to success! Read More »
