Trading Places, Venterra Style!

Written by Chris Griffin, Houston’s Regional Leasing Manager 

Venterra is a firm believer of teamwork and cross-training to understand what each team member does. In our Houston region, we used the Q2 Leasing Meeting as an opportunity to put this into practice. Our leasing consultants say they know what is done in an apartment after a resident moves out to get it ready for the next resident to move in…but do they really?

We surprised the leasing consultants and did not tell them what Q2’s meeting consisted of, only to dress comfortably. We took the unsuspecting yet eager crew to an apartment and told them they were “trading places” with the maintenance team for the day.  Everyone was excited and jumped into the make ready, working together and problem solving to provide the most perfect product possible.

We worked on the plumbing, changed toilet seats, stripped and re-applied caulk, and installed cabinet doors. Sweaty, dirty, and tired, the crew was all smiles and enjoyed getting a better perspective about what our maintenance teams do and what really takes to get an apartment ready!

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4 thoughts on “Trading Places, Venterra Style!”

  1. Trayce, i applied for a position as assistant leasing consultant at Estancia At Morningstar in The Colony, Tx. I was so excited at the possibility of working for Venterra Properties! knowing that I planned to live onsite, my husband and I went to the property and found the perfect apartment. We knew that we were putting the cart before the horse, but it was such a wonderful experience! Natalie Keene was great; she took her time with us, proudly showing us all around the property. I revealed to her that I had applied for the current opening because I researched all of the information about Venterra, and I absolutely love the business model. I believe in quality in both structure and customer service. She told me that I was at the right place and how happy she was with with the company. i should not have put my cart before the horse because i called a few days later to find out when my interview with Eastin & Stephanie would be scheduled. Eastin informed me that they had just filled the position with someone who had previously worked for Venterra. i told him i am totally disappointed however i respect the company policy of hiring from within. i could go on and on, but you get it- I really

  2. Trayce, i applied for a position as assistant leasing consultant at Estancia At Morningstar in The Colony, Tx. I was so excited at the possibility of working for Venterra Properties! knowing that I planned to live onsite, my husband and I went to the property and found the perfect apartment. We knew that we were putting the cart before the horse, but it was such a wonderful experience! Natalie Keene was great; she took her time with us, proudly showing us all around the property. I revealed to her that I had applied for the current opening because I researched all of the information about Venterra, and I absolutely love the business model. I believe in quality in both structure and customer service. She told me that I was at the right place and how happy she was with with the company. i should not have put my cart before the horse because i called a few days later to find out when my interview with Eastin & Stephanie would be scheduled. Eastin informed me that they had just filled the position with someone who had previously worked for Venterra. i told him i am totally disappointed however i respect the company policy of hiring from within. i could go on and on, but you get it- I really hope that sometime very soon i will get another shot at working for Venterra, and I’m willing to relocate. i wrote this to you because when I received this trading places email, it just strengthened my desire to work for such an innovative company. thank you for allowing me to share this with you; please don’t file me away, keep me in mind should you need to fill an opening in the near future. Again, thank you for your time. Sherree

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