We are excited to announce the launch of our 7th WOW Book – WOW Matters, The Venterra Experience. Since 2009, Venterra employees have been documenting moments of Customer Service Excellence – over 10,000! provided to our residents. We then collect our favorite moments and compile them for the WOW book. Assembling the book each year is a lot of fun and takes a lot of collaboration and support from our teams. And what makes it so engaging and fun […]