Maintenance Appreciation Week 2018 was another success!
Maintenance Appreciation Week is always a great opportunity for us to show our onsite maintenance teams just how important they are to us by spoiling them a little more than usual. These are our employees are who are responsible for taking care of the difficult jobs that are par for the course in our industry like plumbing, electrical, and HVAC repairs, as well as those outside the typical maintenance requests like running errands, fixing bikes, jumping cars, and tons more, not to mention the all-nighters they occasionally have to pull! They are the backbone of our resident satisfaction results and the reason we can confidently say that living in a Venterra community means a resident experience that is by far the best.
Check out these stats from 2017 to get a feel for just how much these folks accomplish:
- Apartment Turns Completed – 8,316
- Common Area Services Requests Completed – 10,377
- Residential Service Requests Completed – 93,041
To show our maintenance teams the love they deserve, our communities went all out during Maintenance Appreciation Week again this year. From gifts to home cooked meals to time off to relax and catch a movie, our Experience Leaders and onsite teams stepped up to thank their maintenance crews for all they do in some fun and creative ways. Check out a few of them in the video below!
Thank you so much for all you do, Venterra Maintenance! Nobody does it better than you and you have a tremendous impact on our residents’ and vendors’ experiences with Venterra. We’re proud to work with you and hope you enjoyed your week and all the accolades! You very much deserve it!