We are excited to announce the release of our 11th WOW Matters – The Venterra Experience book! Since 2009, Venterra employees have been documenting moments of resident & employee experience excellence. We then collect our favorite moments and compile them for the WOW book.
Assembling the book each year is a lot of fun and takes a lot of collaboration and support from our teams. And what makes it so engaging and fun are the endless ways our employees make a difference in the lives of our residents through our WOW program and their fellow employees through our WOW-EE program. These programs are a result of our commitment to excellence that stems from our Core Values, Service Promises, and Employer Promises.
All of our previous WOW Matters books are available for viewing! You can read about WOW moment after WOW moment in each of the following books – 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, and now 2019!