Venterra recently ranked 26th in ApartmentRatings.com‘s epIQ Index Top 100 Management Companies bi-annual report and received Top Rated recognition for stellar customer service at 97% of our communities. We have a reputation of acquiring properties and turning them into Top Rated Communities within a year of ownership, now reaching our tenth year of having our …
Venterra Communities Rank Top Rated by ApartmentRatings.com Read More »
Our WOW Matters program is a favorite among our team members and for good reason! Our communities and offices are filled with individuals who have big hearts and a passion for creating amazing experiences for the people around them, and the WOW program empowers them to find ways to create amazing, personalized moments for the …
We are excited to announce the release of our 12th WOW Matters – The Venterra Experience book! Since 2009, Venterra team members have been documenting their moments of resident & employee experience excellence. We then collect our favorite moments and compile them for the Venterra Experience book. While 2020 looked a little different than years …
The 2021 ApartmentRatings.com Top Rated Award Winners for 2020 have been announced, recognizing the best apartment communities in the nation, as reviewed by actual residents! This annual award recognizes communities that deliver stellar customer service as evaluated through ApartmentRatings.com’s epIQ Index (short for “Experience & Performance Intelligence Quotient), a grade on a community’s performance based …
Venterra has received top management recognition for outperforming annual resident satisfaction scores! The Kingsley Excellence Award distinguishes communities that outperform the Kingsley Index™ industry benchmark for overall resident satisfaction. Communities that receive this award go above and beyond to ensure their residents are satisfied with their living experience from start to finish. This is the 4th consecutive year that Venterra has …
The way our employees have come together and faced the challenges of these unprecedented times is truly remarkable. There are so many individual efforts to recognize that it’s not possible to do justice to all of them. The collaboration, innovation, passion, and hard work in short order, to reinvent how we run the business, is …
The 2020 ApartmentRatings.com Top Rated Award Winners for 2019 have been announced! This annual award recognizes communities that deliver stellar customer service as evaluated through ApartmentRatings.com’s Recommend Score. Only 5% of all properties listed on ApartmentRatings.com qualified for the award, making this a distinguished accomplishment. Qualification requires more than ten reviews including at least five in 2019 and a “recommended …
While social distancing has meant less face-to-face interactions with our residents, as an organization responsible for providing our customers with a necessity of life, staying connected and in touch with one another is more important than ever. We’ve made a number of operational changes as a company, and we’re continuing to adjust to meet employee …
Venterra COVID-19 Resources Website & Resident Blog Read More »
During these difficult times, everyone still deserves an amazing place to work and call home. Our thoughts are with our impacted employees, residents, and their loved ones. As we navigate these unprecedented times, we’re continuing our focus on the safety and wellness of these individuals, and we are fortunate to have an amazing group of …
We are excited to announce the release of our 11th WOW Matters – The Venterra Experience book! Since 2009, Venterra employees have been documenting moments of resident & employee experience excellence. We then collect our favorite moments and compile them for the WOW book. Assembling the book each year is a lot of fun and …
