Get to Know Your Customers Day

Get to Know Your Customers Day

Today is National Get to Know Your Customers Day! To celebrate the day right, we wanted to share a few of the recent WOW Stories that we’ve had roll in that are great examples of not just taking the time to get to know our residents but putting that knowledge to...
New WOW Book Launched & Available Online!

New WOW Book Launched & Available Online!

We are excited to announce the launch of our 7th WOW Book – WOW Matters, The Venterra Experience. Since 2009, Venterra employees have been documenting moments of Customer Service Excellence – over 10,000! provided to our residents. We then collect our...
A Cut Above the Rest

A Cut Above the Rest

Our community teams do such an amazing job of WOWing our residents on a daily basis. They always have they’re listening ears on so they can act when an opportunity arises. And every so often there are WOW experiences where our residents are involved alongside our...
Do You Need Renters Insurance?

Do You Need Renters Insurance?

Recently some friends of mine received a call early in the morning from a former neighbor stating that their out of state condo was on fire. My friends had moved to another state and were leasing their condo in the interim. Their tenant had thrown a cigarette away in...