We’re pleased to announce that 94% of our apartment communities received the 2017 ApartmentRatings.com Top Rated Award! Apartment Rating’s “Top Rated” award recognizes the best apartment communities in the nation, as reviewed by actual residents. A full listing of winning properties and more information on the awards can be viewed here.
Our, COO Richard Roos, commented the following regarding the ApartmentRatings.com recognition, “We are honored to have our communities named as Top Rated on ApartmentRatings.com. Receiving this recognition for the 6th consecutive year validates our company values and our employees’ ongoing commitment to raising our Customer Service Excellence. We understand Customer Experience excellence starts with our employees believing in this pursuit passionately and feel very fortunate to have such an inspiring group of employees who wake up every day and pour their heart into taking care of our customers. While grateful for this recognition, we view customer experience excellence as a never-ending pursuit and look forward to continuing to raise the bar on customer experience excellence in 2018.”
ApartmentRatings.com is the leading apartment review website. Only 5% of all communities listed on ApartmentRatings.com qualify for the Top Rated award consideration, which makes winning the Top Rated award an exclusive accomplishment. Winning communities demonstrated a combination of outstanding resident satisfaction ratings and excellent recommendation ratings, as reported by actual residents on ApartmentRatings.com throughout 2017.
Venterra Realty continues its endeavor of superior Customer Excellence by maintaining a rich online presence – a large portion of which is dedicated to being transparent by responding to the voice of its customers and residents.