As a part of our WOW culture, we hold a contest each year that encourages our teams to deliver a Better Way of Living to our residents. In addition to our $250,000 portfolio-wide WOW budget, employees are awarded individually through our WOW contest for sharing the stories about how they went above and beyond the call of duty to create a positive resident experience.

Each year the employee who has created the most WOW-worthy experience is presented a Grand Prize Award of a $2,000 check!  This year the award went to Mandolin Apartments Property Manager, Elvis Watson!

Elvis’ WOW story entailed him lending a helping hand to an ill resident who was moving out of the community by organizing movers, assisting in packing up her apartment, spending ten hours on the road in a U-Haul truck, and escorting her into the airport to ensure she caught her flight out of town. All of this on his day off. Talk about going the extra mile!

Take a look at Elvis’ award and prize ceremony below!

Congratulations, Elvis! Way to raise that WOW bar!


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