Recently, Stephanie Gonzalez, Director of the Customer Experience and myself were given the opportunity to attend a one of a kind, customer service training program taught by THE authority on world-class customer service John DiJulius and become part of an elite group of Secret Service Certified Agents.  The experience was outstanding and extremely beneficial.  The program gave us the tools and resources to successfully facilitate Customer Experience training to our Venterra employees and the importance

I’ve been a part of the Mentor Program for about five years now and it’s great to see how much it’s grown. We know that getting off on the right foot is imperative to realizing success early on so the updates we’ve made to our program really are great. My favorite part is that we’re now able to train remotely if needed. This option gives us the flexibility we need to go at the pace