Being a High Achiever means being a top performer across our organization in your position, respectively. By doing so, you will receive a $175 bonus and you are eligible to receive an additional amount for each consecutive quarter that you make High Achievers.
- First quarter winner = $175
- Second consecutive quarter winner = $375
- Third consecutive quarter winner = $525
- Fourth consecutive quarter winner = $700 + 2 airline tickets to anywhere in the Continental U.S. or $1000 CASH!
Congrats to Brandi Lumley, Katie Vara & Brandi Polvado who have now made High Achievers 6 consecutive quarters…and are on their way to achieving another $1000!
Maintenance Manager High Achievers
The Maintenance Manager High Achievers award is designed to recognize those individuals that perform to the top of their peer group. It is based on Maintenance accountabilities to include Make Ready Performance, Service Request Performance, Maintenance Audit Score and Financial Performance. These accountability scores are averaged together to create a single property score. The top 10% scoring Maintenance Managers receive the High Achievers designation.
Property Manager High Achievers
Each quarter, all PMs will be ranked using their combined accountabilities score. The top 10% (roughly 4) will make up the High Achievers for that quarter. Where there is a tie, all are considered High Achievers. Accountabilities are defined as:
- NOI Targets – Revenue
- NOI Targets – Controllable Spending
- Customer Service Scorecard Inside
- Customer Service Scorecard Outside
- Customer Service Scorecard External
- Quality of People (Inside and Outside)
Assistant Property Manager High Achievers
APMs must make the Gold Star List each month and have the lowest average (for the quarter) delinquency within their assigned group while staying within the monthly delinquency targets.
(As listed above from left to right: Brandi Polvado, Stephanie Burns, Stacey Shropshire, Floralicia Contreras, Carrie Price, Nancy Hare & Emberly Benitez)
Leasing Consultant High Achievers
Leasing Consultant High Achievers are determined by measuring one core performance metric; the number of leases obtained during that quarter. The top two leasers of each category, properties with occupancies above 94.5% and below 94.5% are awarded the designation.
Congratulations to everyone and good luck to you next quarter!